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Effective Date: January 1, 2025

Patient Rise (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.patientrise.com, use our services, or interact with us.

1. Information We Collect

We collect information to provide and improve our marketing services. This includes:

A. Information You Provide

  • When you fill out a contact form, book a consultation, or subscribe to updates, we collect details such as:
    • Name
    • Email address
    • Phone number
    • Business name
    • Any other information you voluntarily provide

B. Automatically Collected Information

  • When you visit our website, we may collect:
    • IP address
    • Browser type and device information
    • Pages visited and time spent on our site
    • Referral source (how you found us)

C. Information from Third Parties

  • We may receive information from advertising platforms (Google, Meta, etc.), analytics tools, or publicly available sources to enhance our marketing efforts.

 

2. How We Use Your Information

We use collected data to:
✔ Provide and improve our marketing services
✔ Respond to inquiries and schedule consultations
✔ Send relevant updates, promotions, or newsletters (you can opt out anytime)
✔ Analyze website traffic and improve user experience
✔ Ensure compliance with industry regulations

 

3. HIPAA Compliance & Data Security

If you are a healthcare provider or med spa handling protected health information (PHI), we take steps to ensure HIPAA compliance:

✔ We do not collect or store sensitive patient health data through our website.
✔ Any marketing automation tools we set up for clients are configured with HIPAA-compliant best practices.
✔ We only work with vendors and software providers who meet necessary security standards.

However, our marketing services do not replace the need for proper HIPAA compliance within your practice or business. It is your responsibility to safeguard patient data and adhere to all privacy laws.

 

4. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Third-party service providers (e.g., email platforms, advertising partners) to deliver our services.
  • Legal authorities if required by law or to protect against fraud and security threats.
  • Business transfers in case of a company merger, sale, or acquisition.

 

5. Your Privacy Rights & Choices

✔ Opt-Out of Marketing Emails: You can unsubscribe from emails at any time by clicking the “unsubscribe” link in our messages.
✔ Cookie Preferences: You can adjust your browser settings to refuse or limit cookies.
✔ Access or Delete Your Data: Contact us to request a copy of your data or ask for its removal from our systems.

 

6. Cookies & Tracking Technologies

We use cookies, pixels, and tracking technologies for:

  • Website analytics (Google Analytics, Facebook Pixel, etc.)
  • Ad performance tracking
  • Improving site functionality

You can control cookies through your browser settings or opt out of tracking by adjusting your ad preferences on Google and Facebook.

 

7. Third-Party Links

Our website may link to third-party sites (such as social media platforms). We are not responsible for their privacy practices, so we recommend reviewing their policies.

 

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: info@patientrise.com